Dr Shashanka Ratnayake - People & Organization

MN7181 - People and Organisations -Corporate governance( CG) & Corporate Social responsibility(CSR) - “Two sides of the Same Coin”   Traditionally the corporations were  concerned about the profit making strategies and fundamentally oriented on capitalism and economic growth. However the social activism and emergence of new expectations have shifted the focus of the short term financial gain to long term sustainable social, environmental and economic aspects amalgamated with values like good governance, ethics, trust and accountability (Hardjono and Marrewijk, 2001). In simple terms the corporations have to be fair internal and external affairs. The Corporate governance is basically concerned about the profit generation maintaining the high standards of ethics, fairness, transparency and accountability in their internal dealings. According to Cadbury(2000) the corporate governance is the a system through which the managers implement  t...

MN 7181- People and Organization - Determinants of Job Satisfaction and its Outcome in health services In the health care scenario the employee job satisfaction remains complex to be defined and explained. However there is strong positive association between job performance and job satisfaction. In addition there is some association with absenteeism, employee turnover and union activity( Pillay,2008). The job satisfaction of the professionals of health care industry is variable on the level of education, organizational structure, working hours, work experience and promotional & compensation policies according to studies all over the world( Ali & Mohammad, 2006). Attractive promotional schemes and opportunities for professional development have high level influence on job satisfaction( Ali & Wajidi, 2013). The  organizational Structure with insufficient resources and supplies, poor infrastructure, outdated leadership style of administration with bureaucrati...

MN 7181 - People and Organaization - Enhancing Employee Engagement for Efficient  Health care Environment   The employee engagement or work engagement is commitment of the people for their work and organization. It brings about benefits to both individual and organizational levels ( Armstrong,2006). Most of  health care systems usually would be suffering from inadequate staff and increasing workload. In order to cope up the increasing demand for the health care services with the existing human resources the work efficiency has to be enhanced undoubtedly. The application of transformational leadership and strategic management principles are frequently discussed in the literature to improve the workforce efficiency while maintaining the high quality and safe practice which is mandatory in health care scenario. Thus the enhancement of Employee engagement is of paramount importance health care scenario. According to Kanter(1977) the power of...

MN 7181- People and Organization - Performance management in health care practice The performance management in  a health care system is a set of management directives to safeguard optimal performance by guidance through policies, monitoring through collection and analysis of information and responding with appropriate remedies to performance problems and continuous development despite the satisfactory performance ( Smith, 2002). In most of the health care settings this kind of strategic organizational behavior does not seem to be applied consciously and reliably. Instead it appears  to be relying on clinical behavior micro-management directives like clinical audit or utilization review or passive management instruments like professional peer review, self-regulation and public disclosure of performance data( Hurst and Je-Hughes, 2000) Some of the successful health care systems are missionary thorough thorough objectives developed carefull...

7181 - People and Organization - Team work in health care - Ways to make it realistic... The word ‘team’ derived  from an old German “traumaz” which meant “action of pulling” according to The oxford Dictionary of English Etymology(1966) and in old English it  referred to ‘ a set of draft animals yoked together’. In fact the team was not relevant to humans until 16th century. However the current dictionary definition of a team is ‘a group collaborating in their professional work or in some enterprise of assignment’ according to The Oxford English Dictionary (2005). The “ Team work” is a popular and wide accepted theme in the health care practices and considered as an important facilitator in achieving the quality health care internationally. However basic conceptual understanding about team work in health care settings is much criticized due to lack of understanding of basic conceptual framework.  The appropriate common understanding with effective communication...

The Role of the Psychological Contract on health care workers The psychological contract denotes an unwritten set of expectations operating at all times between every member of an organization and various managers and others in that organization according to Schein (1965). In other words it is about a belief between the employer and employee relationship based on expectations and commitment. The breach in the psychological contract would affect the  performance of the organization simply due to disruption of employer - employee bond with mutual trust ( Armstrong, 2006). In health care scenarios where the high quality service is the expectation of the employer by a committed health care worker. However the continuing commitment of the health care worker would invariably necessitate making the promises on the employers part. However the health care services inherit the challenge of dynamic complexity of working environment, involvement of multiple professionals and...