MN7181- The role of psychological contract on heath care worker
The Role of the Psychological Contract on health care workers The psychological contract denotes an unwritten set of expectations operating at all times between every member of an organization and various managers and others in that organization according to Schein (1965). In other words it is about a belief between the employer and employee relationship based on expectations and commitment. The breach in the psychological contract would affect the performance of the organization simply due to disruption of employer - employee bond with mutual trust ( Armstrong, 2006). In health care scenarios where the high quality service is the expectation of the employer by a committed health care worker. However the continuing commitment of the health care worker would invariably necessitate making the promises on the employers part. However the health care services inherit the challenge of dynamic complexity of working environment, involvement of multiple professionals and...